Postage & Payment

1. POSTAGE

1.1. National Freight Charges :

GERMANY

STANDARD Parcel 6.00 EUR
SMALL LETTER : 3.00 EUR (max. 1-3 Artikel / 20g Dose, 40g Sachet, 50g Sachet, 80g Sachet, 100g Sachet, Chakin,Chashaku, Fukusa, Kaishi, Ko, Sensu, Teebeutel Hausmarke )

1.2. International Freight Charges:

BELGIEN, NIEDERLANDE

STANDARD Parcel 12.00 EUR ( not insured , no Tracking number )
Optional: Registered + 4.00 E ( insured, with Tracking number)
SMALL LETTER (Airmail, not insured): 7.00 EUR (max. 1-3 Artikel / 20g Dose, 40g Sachet, 50g Sachet, 80g Sachet, 100g Sachet, Chakin, Chashaku, Fukusa, Kaishi, Ko, Sensu, Teebeutel Hausmarke )

BULGARIA, CZECH REPUBLIK, DENMARK, ENGLAND, ESTLAND, FINLAND, FRANCE, GREECE, HUNGARY, IRLAND, ITALY, KROATIA, LETTLAND, LITAUEN, LUXEMBOURG, MALTA, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN

STANDARD Parcel 14.00 EUR ( not insured , no Tracking number )
Optional: Registered + 4.00 E ( insured, with Tracking number)
SMALL LETTER (Airmail, not insured): 7.00 EUR (max. 1-3 Artikel / 20g Dose, 40g Sachet, 50g Sachet, 80g Sachet, 100g Sachet, Chakin, Chashaku, Fukusa, Kaishi, Ko, Sensu, Teebeutel Hausmarke )

Rest of the World:
AUSTRALIA, CANADA, JAPAN, MEXICO, NORWAY, RUSSIA, SCHWEIZ, USA and other unlisted Countries

SMALL LETTER (Airmail, not insured): 7.00 EUR (max. 1-3 Artikel / 20g Dose, 40g Sachet, 50g Sachet, 80g Sachet, 100g Sachet, Chakin, Chashaku, Fukusa, Kaishi, Ko, Sensu, Teebeutel Hausmarke ) (*)
AIRMAIL Parcel : On Request (**)

(*) Important Note: For orders placed under the SMALL LETTER category you can pay directly via our webshop with Paypal.
(**) For orders which no longer fall under the category SMALL LETTER and which must be sent with AIRMAIL PARCEL, you must first request a manually prepared invoice with the correct shipping costs via our REQUESTOFFER buttom. We will then send you an Cost Estimate / Invoice within 1-2 working days by e-mail.

2. HOW TO ORDER :

Phone : (+49) (0) 9192-9943243 (Germany)
Internet: via our webshop (www.chanomiya.com)
E-Mail: info@chanomiya.com
Post: CHANOMIYA, P.O. Box 1, 91321 Graefenberg, Germany
Fax: (+49) (0) 9192-9943238 (Germany)

Please note: After a correctly entered order via our WEBSHOP and e-mail address you will automatically receive an order confirmation of your order from our server. This confirmation is, however, purely informative for you (that your order has been received by us), and no invoice yet.

Minimum Order : 10 EURO

3. HOW TO PAY :

3.1. Payment in Advance : If you order by "Payment In Advance" the invoice will be sent to you manually by email or by post (if no e-mail is available) within 1-2 working days
3.2. Paypal (*): Payments by Paypal are only possible via our online payment system in the webshop. PAYPAL accepts Direct Debit / EC / Visa - / Mastercard / American Express as well as GiroPay.
(*) Important Payment note for all overseas customers (AUSTRALIA, CANADA, JAPAN, MEXICO, NORWAY, RUSSIA, SCHWEIZ, USA...... and Rest of the World outside Europe): For orders placed under the SMALL LETTER category you can pay directly via our webshop with Paypal. For orders which no longer fall under the category SMALL LETTER and which must be sent with AIRMAIL PARCEL, you must first request a manually prepared invoice with the correct shipping costs via REQUEST OFFER. We will then send you an Cost Estimate / Invoice within 1-2 working days by e-mail.
3.3. On Invoice (*): applies only to regular customers who have already ordered and paid at least 3 times from us . We enclose an invoice with the shipment and you transfer the money to the specified account within the payment period

4. PRICES:
All prices are final prices in Euro including the VAT valid on the day of the order. The prices are valid at the time of the order. Special offers and remaining items are valid as long as stocks last.